Event Tech
End-to-End Event Management & Ticketing Platform
Client: An event management company organizing large-scale public events
Executive Summary
Challenge: Manual coordination and fragmented ticketing tools resulted in poor attendee tracking and revenue leakage.
Solution: A centralized application with Admin and User modules for seamless event creation, booking, and analytics.
Results: 50% reduction in admin effort and faster event closure/reporting.
The Challenge
The client struggled to manage registrations and on-ground execution using spreadsheets and third-party platforms.
Disjointed Creation:No single source of truth for schedules, venues, and ticket pricing.
Limited Visibility:Lack of real-time insights into registrations and capacity utilization.
Manual Reconciliation:Post-event financial reporting was time-consuming and error-prone.
Poor UX:Attendees faced inconsistent booking flows and limited updates.
The Solution
A scalable platform that digitizes the event lifecycle through Admin and User interfaces.
- Admin Module: Live revenue dashboards, venue management, and attendee check-in tracking.
- User Module: Event filtering, seamless booking, and digital tickets with booking history.
- Operational Analytics: Capacity management and revenue breakdown by event.
- Lifecycle Controls: Publish, pause, close, and archive event features.
Key Outcomes
50% Reduction in Admin Effort: Replaced manual coordination with automation.
Real-Time Visibility: Organizers monitored check-ins and engagement during live events.
Faster Event Closure: Automated reports simplified post-event analysis.
Improved Attendee Experience: Instant confirmations and smooth booking flows.