Healthcare & Operations
Digital Dental Lab Management System
Client: A multi-service dental laboratory serving clinics and hospitals
Executive Summary
Challenge: Manual, paper-based workflows caused delays, errors, and lack of visibility across orders, production, and billing.
Solution: A centralized Dental Lab Management Software with User, Vendor, and Team modules, automating the entire order-to-invoice lifecycle.
Results: 40% faster turnaround time and 70% reduction in manual paperwork.
The Challenge
As the dental lab scaled, managing cases across crowns, bridges, aligners, and implants became complex. Physical forms and spreadsheets led to significant inefficiencies.
Manual Processing:Prescriptions and delivery dates were recorded on paper, leading to misplaced info.
Workflow Visibility:Technicians had no real-time insight into case status or next steps.
Billing Delays:Manual invoicing resulted in missed charges or delayed payments.
Vendor Coordination:External vendors lacked a structured system to receive and update tasks.
The Solution
We designed a role-based platform that digitizes the entire case lifecycle—from order creation to final invoicing.
- User Module: Digital case order creation and real-time tracking for dental clinics.
- Admin & Workflow Engine: Configurable workflows (Crown → Wax → Polishing → QC) with SLA tracking.
- Team Module: Task-wise job queues and status updates for lab technicians.
- Vendor Module: Secure access for outsourced services with seamless integration.
- Accounts & Billing: Automated invoice generation and export-ready accounting reports.
Key Outcomes
40% Faster Case Turnaround: Eliminated delays caused by manual handovers.
70% Reduction in Paperwork: Complete shift to digital case management.
Improved Billing Accuracy: Automated invoicing reduced revenue leakage.
Scalable Operations: Supports increased volume without additional admin overhead.